Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-cleaning-services-pomona-ca.ecojohns.com (hereafter referred to as “Water Damage Cleaning Services Pomona CA,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, mobile applications, online services, and products offered under the domain https://water-damage-cleaning-services-pomona-ca.ecojohns.com. Please note that it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies governing data collection.

Processing Activities

This policy guides how we interact with users when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this Privacy Policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and registration data.
  • Payment Information: Credit card details, billing addresses, and payment transaction records.
  • Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction history.
  • Purchase Information: Product/service purchase details, order history, and delivery addresses.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and mobile app usage data.
  • Location Data: Geolocation data collected from your device when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: User profiles and content shared on social media platforms when you interact with us through these channels.
  • Product Information: Details about the products you browse, purchase, or seek information about on our site.

We gather this data through direct user input, interactions with our digital platforms, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who have consent to share such information.

Cookies

We employ cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your device that serve various purposes. The main categories of cookies we use include:

  • Strictly Necessary: These ensure basic functionalities, such as navigating our site and accessing secure areas.
  • Preference: They remember user preferences for a personalized browsing experience.
  • Analytics: These track website usage and help us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to ensure ongoing protection.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take prompt action to rectify it.

Your Rights (Geographical Location Depending)

Depending on your jurisdiction, you may have specific rights regarding personal data, including:

  • Access, rectification, and erasure of your data.
  • Right to restriction or object to the processing of your data.
  • Right to data portability, allowing you to move your data between services.
  • Right not to be subjected to automated decision-making or profiling.

To exercise these rights or for data-related inquiries, please reach out to our privacy team using the contact information provided below. We will respond promptly in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]
Address: Water Damage Cleaning Services Pomona CA, [Physical Address]